Legal

Terms of Service

Plain-language terms for working with AI with Ann — written to match the services we actually offer, not a generic template. Looking for the Privacy Policy? It has its own page.

Effective 2026-09-02 · Egelhoff Management & Consulting, LLC

Terms of Service Refund & Cancellation

Terms of Service

1. Who this is

AI with Ann is operated by Egelhoff Management & Consulting, LLC, a Louisiana limited liability company based in New Orleans, Louisiana. "We," "us," and "AI with Ann" mean Egelhoff Management & Consulting, LLC. "You" means the client engaging our services.

2. What we do

We do the work ourselves, using AI as our own instrument behind the scenes. You never log into a tool, never see a prompt, and never do the drafting yourself — you review, approve, and receive what's actually yours.

3. Services & what's included

What's not included, for any package: we don't apply to jobs on your behalf, provide interview coaching or negotiation support, or give legal, tax, or financial advice. Revisions beyond what's listed above, or new scope such as a second Company Page, are quoted separately before any work starts on them.

4. How AI is used

We use Claude, an AI assistant, as an internal drafting tool — the same way we might use a word processor. You never interact with it directly. Every piece of content is reviewed by Ann before it reaches you, and nothing is published or entered live on your behalf without your sign-off first.

5. Payment

Engagements are billed 50% deposit to begin, and the remaining 50% due on completion, before final files are delivered or anything goes live. If final payment isn't received, we hold delivery of the finished work rather than pursue any other collection method — no card is kept on file, and nothing is ever auto-charged.

6. Results

We help you present your experience clearly and professionally. We don't guarantee interviews, job offers, or any specific outcome — those depend on things outside our control, including the job market, hiring decisions, and your own follow-through. The same applies to any client testimonial shown on this site: one person's experience isn't a promise of another's.

7. Ownership

Once paid in full, the resume, profile copy, and any other deliverables are yours to use as you see fit. Internal templates and drafting tools we use to prepare it stay ours.

8. Limitation of liability

To the extent permitted by law, our liability for any claim arising from these services is limited to the amount you paid us for that engagement. We aren't liable for indirect, incidental, or consequential damages.

9. Governing law

These terms are governed by the laws of the State of Louisiana.

10. Changes

We may update these terms as our services evolve. The current version is always posted at this page.

Refund & Cancellation Policy

Deposit (first 50%)

Fully refundable if you cancel before drafting has begun. Once drafting is underway, the deposit is non-refundable — that time has already gone into your engagement.

Final payment (second 50%)

Due on completion. The finished work is withheld until final payment is received in full.

If you're not satisfied

Your included revision rounds are the first step to address specific, reasonable concerns before any refund request is considered.

Requests outside this policy

Reviewed case by case, and not guaranteed.

Contact

Questions about a cancellation or refund — email ann@aiwithann.com.